Deleting your account

To have your yekar.enterprises account and its data deleted, ask your business's admin, or write to [email protected]. Name the business you work for and your login id. We may need to confirm your identity first.

The yekar.enterprises phone app and the web app share one account, so this covers both.

There is no sign-up in the app. Each person's sign-in is created by their business's admin, and the business decides what happens to its records; we handle them on its behalf. If you write to us about your account at a business, we pass your request to that business and act on its admin's written instruction.

• Deactivate your sign-in. You are signed out everywhere at once and can no longer sign in.
• Remove your email address and mobile number from your account, or correct your name.

Anything more, such as erasing your name from the business's records, we carry out on the admin's written instruction.

Stock records are never edited, so entries you recorded, such as a delivery received or a production entry, stay in the business's history, and the audit log of sign-ins and changes keeps its entries. They refer to you by an internal id, not your contact details, and show your name only while the business keeps it.

When a business stops using yekar.enterprises, we return its records to it and then delete them from the service, including uploaded documents, within 30 days, unless the law requires us to keep them. Database backups expire within 35 days.

If you are a business's admin, the details we hold about the business's account, and the record of your acceptance of our terms, are kept while the account exists and for eight years after it ends, to meet legal, tax and accounting obligations, as our Privacy policy sets out.

Our Privacy policy describes your other rights and our Grievance Officer. Write to [email protected] with any question about deleting your data.